Workplace Technology & Managed Support
End-user technology, collaboration and support services that keep workplace operations usable and controlled.
- Services
- 8
- Recorded projects
- 49
Client needs
A fragmented or aging environment that limits business operations
A requirement for a defined, supportable and documented solution
Coordination across products, sites, contractors and operational stakeholders
Workplace Technology & Managed Support
Workplace Technology Assessment
DIMAS provides workplace technology assessment for enterprise environments, covering device inventory, endpoint status review, printer/scanner review, software licensing review.
Endpoint Devices Supply & Deployment
DIMAS provides endpoint devices supply & deployment for enterprise environments, covering laptops, desktops, workstations, monitors, accessories.
Endpoint Lifecycle & Asset Management
DIMAS provides endpoint lifecycle & asset management for enterprise environments, covering asset inventory, serial numbers, warranty tracking, device assignment, lifecycle.
Operating System & Productivity Software Deployment
DIMAS provides operating system & productivity software deployment for enterprise environments, covering Windows installation, Microsoft 365 setup, Office apps, email profile.
Email, Collaboration & Productivity Platforms
DIMAS provides email, collaboration & productivity platforms for enterprise environments, covering Microsoft 365 setup, email configuration, user accounts, groups, shared.
Printing, Scanning & Imaging Solutions
DIMAS provides printing, scanning & imaging solutions for enterprise environments, covering printers, MFPs, scanners, print drivers, network printing.
IT Helpdesk & User Support
DIMAS provides IT helpdesk & user support for enterprise environments, covering remote support, onsite support, user issue handling, email/software support, printer support.
Preventive Maintenance for Workplace IT
DIMAS provides preventive maintenance for workplace IT for enterprise environments, covering periodic inspection, device health check, disk/storage check, OS updates review.
Delivery approach
- 01 Assess and define the requirement
- 02 Engineer the solution and boundaries
- 03 Procure approved components
- 04 Integrate and install the contracted scope
- 05 Test, document and hand over
Each proposal states whether DIMAS is designing, supplying, installing, integrating, testing or supporting. Responsibilities outside the agreed scope remain explicit.
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Start a structured conversation about your requirement.
Share the business need, site context and preferred service area. DIMAS will use the information to understand the enquiry and determine an appropriate next step.